Welcome to ONERA Car Care. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions.
General
ONERA Car Care is an online platform based in Dehradun, Uttarakhand, India, offering car care products across India. These terms apply to all users, customers, and visitors of our website.
Products & Services
We strive to provide accurate product descriptions and images. Actual product color or packaging may slightly vary. ONERA reserves the right to modify or discontinue any product without prior notice.
Pricing & Payments
All prices are listed in INR (₹) and are subject to change without notice. Payments are processed securely through trusted third-party payment gateways. ONERA is not responsible for payment failures due to technical issues from the payment provider.
Order Acceptance & Cancellation
We reserve the right to accept or reject any order at our discretion. Orders may be cancelled due to product unavailability, pricing errors, or suspected fraud. Customers can request cancellation within a limited time before dispatch.
Shipping & Delivery
We deliver products across India. Delivery timelines may vary depending on location and courier services. ONERA is not liable for delays caused by external factors (weather, logistics issues, etc.).
Returns & Refunds
Returns are accepted only for damaged, defective, or incorrect products. Customers must report issues within 48 hours of delivery. Refunds will be processed after product inspection and approval.
Use of Website
You agree not to misuse the website for illegal or unauthorized purposes. Any attempt to harm, hack, or disrupt the website is strictly prohibited.
Intellectual Property
All content on this website (logo, text, images, branding) is the property of ONERA Car Care and cannot be copied or used without permission.
Limitation of Liability
ONERA Car Care shall not be held liable for:
Minor variations in product results
Any indirect or incidental damages
Improper use of products
Privacy
Your use of our website is also governed by our Privacy Policy.
Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Contact Us
For any queries regarding these Terms:
ONERA
Dehradun, Uttarakhand, India
📧 Email: support@onera.in (replace)
📞 Phone: +91-XXXXXXXXXX (replace)